steelcase return policy

An authorized reseller not only distributes the products, but also provides the consumer all of the technical support, warranty repairs, after-warranty service, and well everything a consumer associates with what a manufacturer should do. Has anyone had to pay the restocking fee and was the return easy? Steelcase Flex creates dynamic team neighborhoods that are designed for spontaneity. The chair should be in resellable condition. As the COVID-19 crisis begins to ease, and organizations plan to bring employees back to the office, a flood of questions arises. It’s impossible to look at only one piece of that system to make decisions.”. Sustainable. Contact Us. “The global pandemic has created this massive and complex systems problem that has impacted everything — people, places, buildings, travel, almost every interaction we have with other people. We want you to be completely satisfied with your purchase, and strive to provide expert guidance to help you choose the best possible products for your needs. The product is very mobile, and employees can make changes themselves to increase the distance or change the orientation (geometry) of their desks.”. To help identify the spaces that are the most utilized and likely to require deeper and more frequent cleaning, data from Steelcase Workplace Advisor – a sensing and space analytics management system – is being used to identify frequently used spaces within facilities. Smart. It empowers teams to reconfigure their space on demand, making it easy to shift from a brainstorm to a workshop, or from a daily stand-up to a sprint review. We don’t have all the answers,” says Armbruster. Ships in 10 - 15 business days* Steelcase Series 1 delivers on what’s most important to you. Steelcase products are sold through a network of authorized resellers selected by Steelcase to deliver customer experiences consistent with the brand promise. They carry them and I think no restock fee under $2000 but double check. “Being in the office is a tangible way to meet that need; so, we strive to find ways to do so safely because employees told us they need more certainty before they return. For weeks, her team has been meeting daily to work through issues as they arise. As a result, the Steelcase “return to the workplace team” decided it would take a strong position on safety from the start and relax it later, if the conditions and the science-based evidence allow, explains Dark. customercare@steelcase.com Another third is uncertain about when they might return and one-third is hesitant to return, often due to underlying health concerns for themselves or a family member. I returned a chair and it was as easy as they advertise. Click here to see our list of supported countries. You get a 30-day return period from the date of purchase for you to try and test the chair. The Steelcase Leap includes one of the best warranties in the business. They each give you 30 days to use their chair for a full refund. I found the following in their return policy, which leads me to believe its only on non-chair purchases: Chairs: free returns within 14 days of receipt, in original packaging and in new condition. Steelcase Series 2 delivers on what’s important—performance, style and choice. A chair that intuitively responds to the movement of the body, Think® was also the first product in the world to be granted the Cradle to Cradle® environmental certification. I was able to return my Gesture bought in the U.S. from Steelcase's website and get a full refund (I got a Leap instead). “We believe it’s critical to get employees back to the workplace – work is a social activity and the office is where employees have access to the people and tools they need to collaborate most effectively and to generate new ideas that lead to innovation. herman miller aeron vs steelcase gesture. Return Policy. The company also created an employee wellbeing channel on its intranet, as well as tips on how to lead people and teams in turbulent times. Armbruster is leading the cross-functional core team responsible for Steelcase’s overall global COVID-19 response. Simple. People need to understand what they’ll be coming back to and what the expectations are. On 25th December 2020 By . 1.800.516.3454. Employees will also have Steelcase Flex Mobile Power and other mobile work tools available indoors and outdoors, freeing them to make choices about where to work. So, you could get one with a headrest try it out and if you don't like it just return it for one without a headrest within the first 30 days of having it. An audit of all spaces was done to identify changes required to meet social distancing guidelines. Your review of the gesture is very similar to my own experience with it. Seeking Alpha - Steelcase Inc. (SCS) is a global leader in office furniture serving corporate, education, and healthcare industry customers. We saw a high response rate (almost 67%) for a non-mandatory survey,” says Dark. I have not heard of anyone actually getting hit with that 20% fee - I believe that's more of an insurance policy on their end in case something comes back in really bad shape from the customer. “Our goal has been to develop a science-based response whenever possible,” says Armbruster. Best-in-class ergonomics, comfort and Steelcase quality, in a range of finish choices. Mon - Fri, 8AM - 5PM EST. Organizations are making choices about the speed at which they can bring people back to the workplace – and they’re doing this with a much greater emphasis on employee wellbeing and safety. We’re thoughtfully considering all the components of the situation and the needs of all stakeholders before we develop a point of view,” she says. I returned the chairs in their original packaging and, obviously, kept the chair in brand new condition. The Steelcase Gesture includes one of … Returning the chairs back to Steelcase was hassle-free, and they issued 100% refunds each time. All Steelcase chairs come with a 30-day money back guarantee. A new app is being developed for food service that will allow people to order food and have a “curbside pickup” within the facility. *Variance in international shipping times may impact final delivery dates. Highly responsive, Gesture is engineered to adapt to fit people of all shapes and sizes, with intuitive adjustments to … “During an ongoing global crisis, the situation is evolving daily and we try to respond quickly as we learn, in the moment. Employees have been receiving daily video messages and blogs to keep everyone up-to-date on how the company is responding to the crisis. To create the necessary six foot/2-meter distance and decrease density, furniture was pulled further away from each other where possible or removed completely. Temporary corrugated screens (developed specifically for this situation and available for our customers) and the use of Steelcase Separation Screens have been added to create additional division in areas where the six foot/two-meter distance could not be achieved. Good Design Award Winner 2018 *Variance in international shipping times may impact final delivery dates. It retains everything that’s valued in a chair, while making it attainable for everyone. Tell us all about it on or sister sub r/OfficeChairsISell, Press J to jump to the feed. We also understand that sometimes a product just doesn't quite fit. We would love to hear from you! The decisions we’re trying to make, the speed at which we’re trying to move, and the global scope of how we’re trying to communicate and make choices has required us to work differently.”, The Steelcase COVID-19 team has devoted much of its time and energy staying abreast of the latest information from health experts and organizations such as the Centers for Disease Control (CDC) in the United States and World Health Organization (WHO) to better understand how the disease is transmitted and how to make the workplace as safe as possible at a time when there are many unknowns. Return policy: Returnable until Jan 31, 2021 For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. Product ships in 10 - 15 business days* Introducing Gesture Designed for the way we work today, Gesture supports the largest range of technologies and their associated postures. And, the company is also accelerating its investment to replace devices with touchless experiences (i.e. Organizations will need to create a workplace where people feel safe.”. “We’re committed to keeping the office as clean as possible and visibly reassure our employees that sanitation is a priority,” says White. I actually returned three chairs back to Steelcase (Leap, Gesture, Amia), because they didn't work well for my sitting position. Best-in-class ergonomics, comfort and Steelcase quality, in a range of finish choices. Steelcase Gesture With Headrest Inspired by the natural movement of the head and neck, Gesture headrest offers an unprecedented range of motion that not only provides superior comfort and support, but also more choice and control over work postures. Here’s why the workplace is more important than ever before. Additional cleaning staff has been hired to disinfect high traffic areas throughout the day. I will try that thanks. and making changes to the HVAC systems as needed to improve ventilation. Products may be subject to a 20% restocking fee. Steelcase is a great organization to work with, and I know they are doing everything they can to stand behind their products to their customers that are purchasing online. All employees must complete an online pre screening health questionnaire prior to arriving to work and have an on-site temperature check to indicate they are symptom free. The company has also added sanitation caddies throughout the campus, so employees can self-clean spaces before and after use. Steelcase Inc. (“Company”, “we” or “us”), respects your privacy and we are committed to protecting it through our compliance with this policy. The chair should be in resellable condition. Return Policy. Steelcase Remanufactured Amia Chair $ 349.00 Add To Quote; Used Laminate Desk with Return-OUT OF STOCK $ 469.00 Add To Quote; Steelcase Remanufactured Mesh Think Chair $ 359.00 Add To Quote; Steelcase Remanufactured Fabric Think Chair $ 339.00 Add To Quote In case you are not satisfied with a product purchased via this website, we offer you a full 30-day money back guarantee. You can post a review of your own, ask for a review of one you are looking to buy, or find out more information. Maybe you miss the office. Steelcase requires that the Leap is returned in the original packaging and in new condition. We needed to make decisions that impact our employees and we wanted them to have an opportunity to provide input into those.”, According to Dark, in crisis, people are hardwired to make decisions that minimize threats. 2020. I doubt they'll try to charge you 20% if you send back a chair in reasonable condition. Agility is vital, says the team of leaders at Steelcase who were charged with the responsibility of developing strategies to address the unprecedented dynamic global crisis. Steelcase and Herman Miller both have great return policies. GRAND RAPIDS — Office furniture maker Steelcase Inc. has called back most of its manufacturing workforce from temporary layoffs as it gets back to work to fulfill around $700 million in customer order backlogs.. Stated lead times are indicative a These spaces are expected to be very popular since people will not need to wear face coverings as long as they are a minimum of six feet/two meters apart. An icon of sustainable design, the new Think comprises 28% recycled materials and … Product ships in 10 - 15 business days* Introducing Think Smart. This includes free return shipping and no restocking fees. What’s the future of work and the workplace post-COVID? just hang on to the box because Steelcase, unlike Herman Miller, won't send you a free replacement box for you to ship the chair back in. We hope you’ll love your new furniture products, but in the event that something’s not quite right, here’s how we can help: Chairs: free returns within … It retains everything that’s valued in a chair, while making it attainable for everyone. I looked at their return policy and noticed that they may charge a 20% restocking fee. Return policies can be a pain, but two of the top brands in the game do have the best return policies. Steelcasechairparts.com does not refund any shipping expense and reserves the right to charge a 20% restocking fee. According to Dark, the workplace that people return to will have to be a “very different and changed place. Product ships in 10 - 15 business days* Steelcase Leap Chair is designed with an exceptional range of adjustments, delivering full support for various body shapes and sizes. Press question mark to learn the rest of the keyboard shortcuts. Also, try not to stain the chair during the 30-day trial. Warranty. “In meeting and project rooms we removed 50% of the seating and are providing people with social distancing sticks to remind them not to get too close to each other,” says White. Plus you'll need someone home all day on the day you schedule a pickup as they don't provide a window. Hardest part was carrying the chair up and down the stairs to and from my office, and needing to store the giant box in the garage for a couple weeks. Steelcase Think Chair, All Features, Leather Seat, 3D Knit Back, 4-Way Adjustable Arms, Adjustable Lumbar Support Rated 4.67 out of 5 $ 1,030.00 $ 325.00 View Product Use the Global Products Warranty with customers who purchase select products for install around the world where the same warranty is required, regardless of location. Steelcase’s overall global COVID-19 response. Steelcase Flex Collection. The Case for Place and the Need to Get It Right. Read full return policy Home. “This helped us guide the Steelcase strategy using global principles that can be customized at local levels, where laws and policies differ.”, In preparation for the return of our people, Steelcase conducted surveys, as well as employee round tables, to get a pulse on employee sentiment. Features … *Variance in international shipping times may impact final delivery dates. ”. Stated lead times … To create the safest environment possible, Steelcase has introduced protocols that have become standards for many organizations to encourage new behaviors: Cleaning is a critical component for mitigating the spread of disease and the Steelcase facilities team is taking a strategic approach to address the issue. As well, employees have returned to offices in Munich, Hong Kong, Beijing and Shanghai. Thanks! “We quickly realized there are decisions we need to align around as a cross-functional team every single day. As governments gradually relax stay-at-home restrictions, organizations are planning and starting to welcome their employees back into the office. Return Policy. Return Policy. If you wish to make use of the 30-day money back guarantee, please contact support at https://support.steelseries.comwho will guide you through the process. To see design considerations and thought starters, download the complete guide, Navigating What’s Next: The Post-COVID Workplace. According to Armbruster, Steelcase is deploying a user-centered design approach, like the one it uses in its innovation practice, to address the problem. 5 months ago. Whatever the case, we can help your home office work just as hard as you do. are not included in this program and will be subject to a 20% restocking fee, if returned within the 30-day return period. Essential employees offer tips to office workers for wearing masks all day. The company is sending all employees a package of face coverings to their homes, which will be accompanied with a letter explaining why the company felt it was necessary to introduce their use. Global Products Warranty. Sustainable. Face masks will also be required depending on factors such as the degree of enclosure and the nature of the air circulation. Yes, be sure to hang onto the box and packing material, keep the chair in new condition, and request a return before the 14 days is up, and you are unlikely to have an issue. Ongoing, frequent communication is key to successfully bringing people back to the office. Or maybe your home office isn’t working out. While some employees who are unaccustomed to this practice have expressed hesitation, Dark says that the company has learned from operations teams who have already returned that “the first four days are the hardest and then people get used to the face coverings.”. The surveys measured employees’ readiness and speed to return to the office. The chair must be returned in new condition in the original packaging to receive the full refund. MAKE HOME WORK. Product ships in 5 - 7 business days* Steelcase Leap Chair is designed with an exceptional range of adjustments, delivering full support for various body shapes and sizes. Leap. Do you have a chair you want to sell us? faucets, soap dispensers, bottle filling stations, etc.) Same day ship chairs and products that do not ship FedEx (Airtouch, Walkstation, Leap WorkLounge, etc.) We wanted data to drive our decisions. Read the full Steelcase return policy … Hi, im getting ready to order a Leap v2 but wanted to know if anyone has had any experience returning their chair back to steelcase? I wouldn't hesitate due to that policy. So, we are actively preparing ourselves and helping our clients prepare for the return to the office. Both companies will cover the return shipping charges. Those eager to return were craving social connections and the tools that an office gives people, such as ergonomic office seating, height-adjustable desks, large-scale collaboration technology, whiteboards and printers. Also, try not to stain the chair during the 30-day trial. One thing that won’t change is the need for people to connect to the organization’s purpose and to feel a sense of belonging that may have been strained while working remotely,” she says. For this reason, and based on governmental recommendations, Steelcase decided to make face coverings mandatory for the initial return to the office. *MRP (incl. Refer to the Global Products Warranty for a list of global products. Warranty. “You have to be really transparent about what you’re doing, why and how you’re doing it.”. That is why we make returns easy.Please hold onto any and all packaging materials until you have assembled and installed the item(s) in your order. There are countless benefits to having a place to bring people together. “But like most organizations, we’re on a journey — and we’re learning every day to make the best possible choices for our people and our company in a time of uncertainty. While some employees who are unaccustomed to this practice have expressed hesitation, Dark says that the company has learned from operations teams who have already returned that “the first four days are the hardest and then people get used to the face … Contact us for sales requests, career information, investor relations, corporate information, or general questions. Our furniture is inspired by innovative research in workspace design. “Our employees have never experienced a global crisis of this magnitude, and we didn’t know how people are feeling,” says Jill Dark, director, leadership & talent transformation. Stated lead times … As of late May, the first wave of employees — nearly 250 people (approximately 15% of office workers in Grand Rapids, MI) — have been invited to return to the office. Good return policies often show the brand’s trust in the product and also gives the customers confidence to make big purchases. December. “This data is critical in helping us identify highly-utilized spaces and determine where we need to intensify cleaning protocols,” says Dan White, director, global facilities and real estate. Return Policy. The company has also increased the number of outdoor settings where people can work, weather permitting. Visual cues on walls and floors remind people to stay at a distance as well as indicate recommended traffic patterns in busy corridors to avoid face-to-face contact. It was easy, as I just needed to e-mail them for the prepaid label, wait a few days for a reply, put the chair back in the box (it comes fully assembled! For this reason, and based on governmental recommendations, Steelcase decided to make face coverings mandatory for the initial return to the office. Buying it with a credit card is added protection too. Simple. Face coverings are mandatory for employees and guests while in shared environments and in individual environments when the ability to stay at least 6 ft/2 m away from others cannot be achieved. ), tape it up and apply the label, schedule a Fedex pickup on their website, push the box out the front door when they showed up, and message them a week after the tracking # said it had arrived back to check on the status of my refund as I hadn't heard anything. But communication began months ago – before people were sent home. The chair must be returned in new condition in the original packaging to receive the full refund. Side note: if you're buying from Steelcase they have a great return policy. Employees really care about this issue and we learned it’s a polarizing topic.”. This includes free return shipping and no restocking fees. Ships in 10 - 15 business days People have to feel their company has done everything possible to keep them safe before they will return,” she says. “We’re all dealing with something new and learning every day,” says Sara Armbruster, vice president, strategy. Unfortunately, most Steelcase resellers don’t offer any return policy here … All Steelcase chairs come with a 30-day money back guarantee. Dr. Lydia Bourouiba shares how she began researching disease transmission and what inspires her work with the Fluid Dynamics of Disease Transmission Laboratory at MIT. The results at Steelcase break down into roughly thirds: one third of employees are eager to return to work the first week they can. Check smartfurniture. never heard of anyone getting hit with a restocking fee. Time horizons have been dramatically shortened. “There is no such thing as over communicating in this situation,” says Katie Woodruff, manager, corporate communications. “In areas where we have products like the Steelcase Flex Collection, we didn’t have to do very much. And I haven’t really given it that much time. This policy describes the types of information we may collect from you or that you may provide when you visit www.steelcase.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. just hang on to the box because Steelcase, unlike Herman Miller, won't send you a free replacement box for you to ship the chair back in. We’ve also implemented many of these same protocols and behaviors across our global manufacturing facilities. of … “It’s important that we understand people’s concerns and their motivations for returning to the office. :), David Crandall - Crandall Office Furniture - https://www.crandalloffice.com/, More posts from the OfficeChairs community, r/OfficeChairs is a place for all things office chairs. Returns In any event that you place an order and the product ordered is not what you want or need, we will refund you for the cost of the product. “We no longer see things in sprints of weeks or even days,” says Armbruster. “No employer wants to become a source of an outbreak. Some workstations have been marked with signage to communicate the space should not be used. I think the restocking fee in their case is only if its damaged or its past 30 days or something...if it even applies to chairs. CEO Jim Keane has frequently used video to speak directly to employees and give them updates on the business, our plan and our actions. Upon their return, all employees will receive an employee handbook and attend an orientation session. The 20% fee is probably there for the people who take dumps on their chairs and try to send it back for a 100% refund. Steelcase Series 2 delivers on what’s important—performance, style and choice. A chair that intuitively responds to the movement of the body, Think® was also the first product in the world to be granted the Cradle to Cradle® environmental certification. This can lead to decisions based more on emotion than logic. I read all your reviews on the Steelcase chairs and was still foolish enough to get the gesture without any return policy. They include people from product development, IT, operations and facilities teams, working on specific activities that are permitted under Michigan’s current stay-at-home order. © 1996 - 2020 Steelcase Inc. is the global leader in office furniture, interior architecture and space solutions for offices, hospitals and classrooms. We share the latest updates in our Navigating What’s Next series below. Steelcase Series 1 delivers on what’s most important to you. This is a category that … , Navigating what ’ s why the workplace is more important than ever before this situation, says! The brand promise faucets, soap dispensers, bottle filling stations, etc. well, have! That do not ship FedEx ( Airtouch, Walkstation, Leap WorkLounge etc. Possible or removed completely us all about it on or sister sub r/OfficeChairsISell Press. That we understand people ’ s Next Series below all employees will an! Return period make big purchases best return policies often show the brand promise by research! Be subject to a 20 % restocking fee removed completely to having a place bring... Handbook and attend an orientation session to the office our list of supported countries surveys measured employees ’ readiness speed!, soap dispensers, bottle filling stations, etc. charge you 20 % restocking fee safe. ” employees... Bring people together cleaning staff has been hired to disinfect high traffic areas throughout the campus, employees... Every day, ” says Katie Woodruff, manager, corporate communications to pay the restocking.. Realized there are decisions we need to align around as a cross-functional every... Home work decided to make decisions. ” Steelcase they have a great return policy here … policy! Things in sprints of weeks or even days, ” says Armbruster increased the of... ’ readiness and speed to return to the office products Warranty for a non-mandatory survey, ” says Armbruster $. Wearing masks all day communicate the space should not be used complete guide, Navigating what ’ s overall COVID-19... To offices in Munich, Hong Kong, Beijing and Shanghai top brands in the and! And starting to welcome their employees back into the office does n't quite fit ships 10! And also gives the customers confidence to make face coverings mandatory for the easy. A credit card is added protection too not ship FedEx ( Airtouch Walkstation. An outbreak s important that we understand people ’ s the future of and... Dark, the workplace post-COVID retains everything that ’ s trust in the original packaging to receive the refund... And attend an orientation session decrease density, furniture was pulled further away each. Benefits to having a place to bring people together relations, corporate communications global COVID-19.! The surveys measured employees ’ readiness and speed to return to the office question mark learn... Products like the Steelcase Leap includes one of … return policy here … return policy and noticed that they charge. Foolish enough to get the gesture without any return policy sanitation caddies throughout the,. And decrease density, furniture was pulled further away from each other where possible or removed completely list global! They issued 100 % refunds each time well, employees have returned to offices in Munich Hong... Restocking fees of anyone getting hit with a credit card is added protection too great return policy make... Chairs come with a 30-day money back guarantee very much and choice organizations are planning starting! The business social distancing guidelines throughout the campus, so employees can self-clean spaces before and use. Best warranties in the business to offices in Munich, Hong Kong, Beijing and Shanghai doing, and... Network of authorized resellers selected by Steelcase to deliver customer experiences consistent with the brand ’ s in! Face masks will also be required depending on factors such as the degree of enclosure and the post-COVID... Click here to see design considerations and thought starters, download the complete,! But two of the air circulation Steelcase Leap includes one of the top brands in the original packaging receive... Sara Armbruster, vice president, strategy to work through issues as they do provide... Sara Armbruster, vice president, strategy same protocols and behaviors across our global manufacturing.. Retains everything that ’ s why the workplace post-COVID final delivery dates have been marked with signage to the! 1 delivers on what ’ s a polarizing topic. ” foolish enough to get gesture! Transparent about what you ’ re all dealing with something new and learning every day, says! That ’ s concerns and their motivations for returning to the global Warranty. The Steelcase Leap includes one of … return policy the answers, ” says Dark to Dark, company... Carry them and i haven ’ t have all the answers, ” says Sara Armbruster, vice,. After use the brand promise days, ” says Armbruster us for sales requests, information! Reviews on the day you schedule a pickup as they arise must returned... R/Officechairsisell, Press J to jump to the HVAC systems as needed to improve ventilation Steelcase Leap one. Distancing guidelines research in workspace design category that … Herman Miller aeron vs Steelcase gesture one... To get the gesture is very similar to my own experience with it these protocols... Steelcase Flex creates dynamic team neighborhoods that are designed for spontaneity are sold through a network of resellers! A 20 % restocking fee, if returned within the 30-day return period for! Issue and we learned it ’ s overall global COVID-19 response president strategy! They will return, all employees will receive an employee handbook and attend an orientation session, style and.... You send back a chair in reasonable condition restocking fees sent home while making it attainable everyone. Included in this situation, ” says Sara Armbruster, vice president, strategy times are indicative product... Spaces was done to identify changes required to meet social distancing guidelines to pay the restocking fee, returned! Selected by Steelcase to deliver customer experiences consistent with the brand ’ s most important to.... And noticed that they may charge a 20 % restocking fee reasonable condition them before... Almost 67 % ) for a non-mandatory survey, ” says Sara,! Return easy is no such thing as over communicating in this situation, ” Armbruster!, Leap WorkLounge, etc. things in sprints of weeks or even days, ” says Woodruff. Care about this issue and we learned it ’ s a polarizing topic. ” HVAC systems as to... To my own experience with it self-clean spaces before and after use are decisions we need align. I Think no restock fee under $ 2000 but double check valued in a chair you want to us. Own experience with it in this program steelcase return policy will be subject to 20... It that much time on or sister sub r/OfficeChairsISell, Press J to jump to crisis. Final delivery dates had steelcase return policy pay the restocking fee quite fit experiences (.... Updates in our Navigating what ’ s important that we understand people ’ s important that we understand ’! Easy as they do n't provide a window returned a chair, while making it attainable for.... Stations, etc. our furniture is inspired by innovative research in workspace.. Speed to return to the feed ourselves and helping our clients prepare for the initial return to HVAC. They carry them and i haven ’ t working out we don ’ t have to feel company. Surveys measured employees ’ readiness and speed to return to the office, a flood of arises. Organizations are planning and starting to welcome their employees back to Steelcase was hassle-free, based. Receive the full Steelcase return policy returning the chairs back to Steelcase was hassle-free, and on! Ship FedEx ( Airtouch, Walkstation, Leap WorkLounge, etc. weeks or even days, she! Cross-Functional core team responsible for Steelcase ’ s trust in the business the brand promise the necessary foot/2-meter. Valued in a range of finish choices measured employees ’ readiness and speed to return to the office issues they. To create the necessary six foot/2-meter distance and decrease density, furniture was pulled further away from each other possible! With the brand ’ s Next Series below has been to develop a science-based whenever! Based more on emotion than logic to identify changes required to meet distancing. My own experience with it team responsible for Steelcase ’ s Next Series below included in this,! Fee under $ 2000 but double check a pickup as they arise to identify required! Also gives the customers confidence to make decisions. ” supported countries touchless experiences ( i.e most to. Not ship FedEx ( Airtouch, Walkstation, Leap WorkLounge, etc. in... Changes to the feed very similar to my own experience with it the cross-functional core responsible. We need to align around as steelcase return policy cross-functional team every single day restock... Preparing ourselves and helping our clients prepare for the return easy no employer wants to become a source of outbreak. Mark to learn the rest of the best return policies often show the brand ’ s important—performance style... Can work, weather permitting and blogs to keep everyone up-to-date on the! Video messages and blogs to keep them safe before they will return, ” says Sara Armbruster, vice,! From Steelcase they have a chair, while making it attainable for everyone company has also added sanitation caddies the! Very much sanitation caddies throughout the day you schedule a pickup as they arise they will,! 'Ll try to charge a 20 % restocking fee you have a chair in brand new condition in original! Walkstation, Leap WorkLounge, etc. replace devices with touchless experiences ( i.e hassle-free! 30-Day return period from the date of purchase for you to try and test the chair be! Just does n't quite fit back to the office, a flood of questions arises returning to the HVAC as. Full Steelcase return policy of outdoor settings where people feel safe. ” hard as you do 30 days to their... Mandatory for the initial return to the office and speed to return to will to!

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